Terms & Conditions

Effective Date: July 9, 2026

Welcome to CreamX. By accessing or using this website, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

Products

We strive to ensure that all product descriptions, images, and pricing displayed on our website are accurate. However, CreamX reserves the right to correct errors, update information, or discontinue products without prior notice.

Pricing

All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified and are subject to change without prior notice.

Orders

Placing an order does not guarantee acceptance. CreamX reserves the right to refuse or cancel any order due to product availability, pricing errors, suspected fraudulent activity, or any other valid reason.

Payments

All payments are processed securely through trusted payment gateway providers. Orders will be processed only after successful payment confirmation.

Shipping

Orders are processed within 2 business days and are generally delivered within 4 business days after dispatch. Delivery times may vary depending on your location and courier services.

Please refer to our Shipping Policy for complete details.

Refunds & Cancellations

CreamX follows a No Refund and No Return Policy. Once an order has been placed and dispatched, it cannot be refunded or returned except in cases where an incorrect or damaged product is received.

Please refer to our Refund & Cancellation Policy for complete details.

Product Usage

Customers are advised to read product labels and usage instructions before use. Individual results may vary depending on skin type and personal conditions.

If you have sensitive skin or known allergies, perform a patch test before using any skincare product.

CreamX shall not be liable for adverse reactions resulting from improper use, failure to follow instructions, or individual sensitivities.

Intellectual Property

All content on this website, including text, images, logos, graphics, designs, and trademarks, is the property of CreamX and may not be copied, reproduced, or distributed without prior written permission.

Limitation of Liability

CreamX shall not be responsible for any indirect, incidental, or consequential damages arising from the use of this website or the purchase and use of its products, to the maximum extent permitted by applicable law.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the competent courts in India.