Privacy Policy

Effective Date: July 9, 2026

At CreamX, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide while using our website.

Information We Collect

When you place an order or contact us, we may collect the following information:

Full Name
Email Address
Phone Number
Shipping and Billing Address
Payment Information (processed securely through our payment gateway)
Order History
Any information you voluntarily provide through our contact forms or WhatsApp support.

How We Use Your Information

We use your information to:

Process and deliver your orders.
Provide customer support.
Respond to your inquiries.
Send order confirmations and shipping updates.
Improve our products and services.
Comply with applicable legal obligations.

Payment Security

All online payments are processed through secure third-party payment gateways. CreamX does not store your complete debit card, credit card, or banking information on our servers.

Cookies

Our website may use cookies to improve your browsing experience, remember your preferences, and analyze website performance.

You may disable cookies through your browser settings; however, some website features may not function properly.

Information Sharing

We do not sell, rent, or trade your personal information.

Your information may be shared only with trusted service providers, such as payment processors and courier partners, solely for processing your orders and providing services.