Shipping Policy

Thank you for shopping with CreamX.

Order Processing

• All orders are processed within 2 business days after successful payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• Once your order has been processed, you will receive a confirmation that it has been dispatched.

Shipping Timeline

• After dispatch, orders are generally delivered within 4 business days, depending on the delivery location and courier service.

• Delivery timelines are estimates and may vary due to unforeseen circumstances such as weather conditions, courier delays, or public holidays.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

Order Tracking

Once your order is dispatched, tracking details will be shared via email, SMS, or WhatsApp (where applicable).

Contact Us

If you have any questions regarding your shipment, please contact our customer support through the Contact Us page or WhatsApp support.

Delays

We are not responsible for delays caused by courier services or customs.